Terms of service

Terms of Service

Effective Date: August 1, 2025

These Terms of Service ("Terms") govern your access to and use of aureonlabs.com (the "Site") and any products, services, or content offered by (d/b/a "Aureon Labs") ("Aureon", "we", "our"). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years of age and capable of entering into a binding contract. By using the Site, you represent that you meet these requirements.

2. Account Registration

Some features of the Site, including the Aureon Recovery Club, require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access.

3. Orders, Pricing, and Availability

All orders are subject to acceptance and availability. Prices, promotions, and product descriptions may change at any time without notice. In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.

4. Membership — Aureon Recovery Club

Use of the Aureon Recovery Club is governed by the Aureon Recovery Club Membership Agreement, which is incorporated into these Terms by reference. Members agree to automatic monthly billing and to all terms of the Membership Agreement at the time of enrollment.

5. Payment

You agree to provide current, complete, and accurate payment information. We accept the payment methods listed in our Payment Methods Policy. All prices are in US Dollars (USD). Your bank may apply currency conversion fees.

6. Shipping and Returns

Shipping terms are set forth in our Shipping Policy. Returns and refunds are governed by our Return and Refund Policy. By placing an order, you accept those policies.

7. Product Information and Disclaimer

Aureon Labs products are intended for general wellness and lifestyle use. Statements made about our products have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Always consult a qualified healthcare provider before starting any new product, especially if you are pregnant, nursing, taking medication, or managing a medical condition. See our full Product Information & Disclaimer.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, videos, audio, software, and the "Aureon Labs" and "Aureon Recovery Club" names and marks — is owned by or licensed to Aureon Labs and is protected by US and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent, except as permitted for personal, non-commercial use of our published content.

9. User Content

If you submit reviews, comments, photos, testimonials, or other content to the Site ("User Content"), you grant Aureon Labs a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, publish, display, and distribute that content in any media. You represent that the User Content is accurate, that you own or have rights to it, and that it does not violate any third-party rights.

10. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation;
  • Impersonate any person or entity or misrepresent your affiliation;
  • Use the Site to transmit spam, viruses, or malicious code;
  • Scrape, crawl, or use automated tools to access the Site without our written consent;
  • Reverse engineer, decompile, or disassemble any part of the Site;
  • Use the Site for any fraudulent or unlawful purpose;
  • Interfere with or disrupt the Site, servers, or networks;
  • Attempt to gain unauthorized access to any account, system, or data;
  • Use the Site to collect personal information about other users;
  • Circumvent any security or authentication measures;
  • Resell, sublicense, or exploit the Site or its content for commercial purposes without consent.

11. Messaging, SMS, and Email Communications

By providing your phone number or email, you consent to receive transactional and marketing communications from Aureon Labs. Message and data rates may apply. You may opt out of marketing emails by clicking "unsubscribe" or opt out of SMS by replying STOP. Transactional communications (order and membership notices) cannot be opted out of while you have an active account or order.

12. Disclaimer of Warranties

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. AUREON LABS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AUREON LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PRODUCTS, EVEN IF AUREON LABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AUREON LABS' TOTAL LIABILITY, IN AGGREGATE, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO AUREON LABS IN THE 6 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100.00). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO PART OF THIS SECTION MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless Aureon Labs and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your use of the Site or products, (b) your violation of these Terms, (c) your violation of any rights of a third party, or (d) your User Content.

15. Binding Arbitration and Class Action Waiver

15.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product or service provided by Aureon Labs ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in Palm Beach County, Florida, or by video/telephone at the arbitrator's discretion. The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs this agreement to arbitrate.

15.2 Class Action Waiver

YOU AND AUREON LABS AGREE THAT ANY DISPUTE WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

15.3 30-Day Right to Opt Out

You may opt out of this arbitration agreement by sending a written opt-out notice to hello@aureonlabs.com with the subject line "Arbitration Opt-Out" within 30 days of your first use of the Site. The notice must include your full name, address, and a statement that you wish to opt out. Opting out will not affect any other provision of these Terms.

15.4 Exceptions

Either party may bring a claim in small-claims court where jurisdiction allows. Claims for injunctive relief relating to intellectual property or unauthorized use of the Site may be brought in state or federal court located in Palm Beach County, Florida.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Subject to Section 15, the exclusive venue for any action not subject to arbitration is the state and federal courts located in Palm Beach County, Florida.

17. Termination

We may suspend or terminate your access to the Site or your account at any time, with or without notice, for any reason, including suspected violation of these Terms or the Membership Agreement, fraud, chargebacks, or abuse of our customer service.

18. Modifications to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated Effective Date. Continued use of the Site after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Site.

19. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving the parties' intent.

20. Entire Agreement

These Terms, together with the Privacy Policy, Return and Refund Policy, Shipping Policy, Payment Methods Policy, and (if applicable) the Aureon Recovery Club Membership Agreement, constitute the entire agreement between you and Aureon Labs regarding the Site and supersede any prior agreements.

21. Contact

Aureon Labs
Email: hello@aureonlabs.com
Boca Raton, FL