Hotel Series | 1800TC Egyptian Cotton Sheet Set | 4-Piece Set
$99.00
$149.00
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Return And Refund Policy
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Thank you for shopping with us at Aureon Labs. Our Return and Refund Policy aims to ensure a smooth and transparent experience. Please review the guidelines below for eligibility, processes, and timelines for returns, refunds, and exchanges.
Scope and Contact Information
For questions regarding returns and refunds, please contact us through any of the methods below:
Email: hello@aureonlabs.com
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form: Click Here
Policy Overview
Return Period: 30 days from delivery date
Refund Processing Time: 7 business days from receipt
Return Shipping Costs: Returns for items that are defective, incorrect, damaged or if you decide to return an item because you've changed your mind the shipping are free of charge. We will cover all associated return costs.
We do not charge any restocking fees.
Order Cancellations
You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.
Return Conditions
We offer returns under the following conditions:
Return Window: Items can be returned within 30 days of delivery.
Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
Receipt or Proof of Purchase: Required for all returns.
Exceptions: Certain products, such as custom or personalized items and hygiene products (e.g., undergarments), are non-returnable unless unopened and unused.
Return Instructions
To start a return, please follow these steps:
Contact Customer Service: Email hello@aureonlabs.com with your order number, reason for return, and any supporting photos if applicable.
Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.
Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.
Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by us.
Refund Policy
Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status within 7 business days.
Processing Time: Approved refunds will be processed to your original payment method within 7 business days. Your bank or credit card provider may require additional time to post the refund.
Confirmation: You will receive a confirmation email once the refund is processed.
If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at hello@aureonlabs.com
Exchange Policy
We offer exchanges for incorrect or defective items. Contact us within 30 days of delivery, and we’ll cover the return shipping costs for eligible exchanges.
Exceptions and Special Cases
Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.
Incorrect Product: If you receive an incorrect item, please contact us, and we’ll cover the return shipping and send you the correct item promptly.
Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.
Processing Times
Return Window: Returns must be initiated and shipped within 30 days of receiving the item.
Inspection Period: Once received, returns are inspected within 7 business days.
Refund Issuance: Refunds are processed to the original payment method within 7 business days after inspection.
Return Shipping Address
Please send approved returns to:
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Information
If you have further questions or require assistance with returns or refunds, please reach out:
Aureon Labs is operated by MDM UNLIMITED ENTERPRISES LLC, a company registered in the United States.
Website: Aureonlabs.com
EIN Number: 33-3351513
Email: hello@aureonlabs.com
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 8:00 AM – 4:00 PM (EST)
Response Time: We respond within 24 hours.
Shipping Policy
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MDM UNLIMITED ENTERPRISES LLC ("we," "us," or "our") operates the website aureonlabs.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
Free Shipping: We offer free shipping on all orders.
Shipping Range
Delivery Area: We currently ship within United States (USA).
Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
Order Cutoff Time: Orders must be placed by 5:00 PM EST. Orders submitted after this cutoff will begin processing the following business day, potentially extending the delivery timeframe by one day.
Processing time: 3–5 business days after payment confirmation.
Transit time: 6–12 business days after the order has been shipped.
Total delivery time: 09–17 business days.
No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
Estimated Delivery: Orders typically arrive within 6-12 business days after processing, depending on the destination.
Shipping Process
Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.
Order Tracking
Once your order has been shipped, you will receive a tracking code to monitor your delivery status in real time and To track your order, simply visit our page: Track Order
Lost or Damaged Items
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
Returns Policy: For detailed return instructions, please refer to our Return and Refund Policy
Contact information:
Aureon Labs is operated by MDM UNLIMITED ENTERPRISES LLC, a company registered in the United States.
Website: Aureonlabs.com
EIN Number: 33-3351513
Email: hello@aureonlabs.com
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 8:00 AM – 4:00 PM (EST)
Response Time: We respond within 24 hours.
30-Day Risk-Free Guarantee
Free Shipping Included
You already know what these sheets feel like.
You felt them the last time you checked into a hotel that cost more than it should have. You pulled back the covers. You slid in. And for a second you thought — why does my bed at home never feel like this?
It was the sheets. It is always the sheets.
Hotel-grade bedding uses 1800 thread count Egyptian cotton that has been double brushed on both sides of the fabric. Double brushing means every single fiber is combed twice, front and back, until the surface is so dense and so smooth it feels cool against bare skin the moment you lie down.
Most sheet sets skip this step. It costs more. It takes longer. It is the reason a $29 sheet set from a big box store feels like sandpaper by month two and the sheets at The Four Seasons still feel perfect after a thousand washes.
The Hotel Series is the step they skip, brought home.
What is in the box:
- 1 Flat Sheet (90" x 102")
- 1 Fitted Sheet (60" x 80") with 16-inch deep pockets and full perimeter elastic
- 2 Pillowcases (20" x 30") with triple line embroidery detail
The fitted sheet stays on.
Full elastic band around the entire perimeter. Not just the corners. 16-inch deep pockets that grip mattresses up to 16 inches thick without slipping, bunching, or popping off at 3am. If you have ever woken up lying on a bare mattress corner with your fitted sheet balled up at the foot of the bed, the Hotel Series is engineered to end that.
The fabric stays soft. Permanently.
Double brushed Egyptian cotton does not pill, thin, or roughen the way standard cotton blends do. The surface you feel on night one is the surface you feel on night three hundred. Most sheets get worse with washing. These get softer.
The bed stays made.
Wrinkle resistant without ironing. Pull them from the dryer, put them on the bed, done. No steaming. No pressing. No "I will make the bed later because the sheets look terrible." The Hotel Series looks pressed the moment you lay it down.
The temperature stays neutral.
The 1800TC weave is naturally breathable and moisture wicking. No overheating. No waking up damp at 2am. The fabric moves heat away from the body instead of trapping it against your skin. Cool in summer. Warm in winter. Neutral year round.
The surface stays clean.
Hypoallergenic. Resistant to dust mites. Safe for sensitive skin, eczema, allergies, and asthma. No chemical smell out of the package. No irritation after the first wash. These are the sheets dermatologists recommend for reactive skin.
The detail that separates Hotel Series from everything else on your bed.
Run your hand across the pillowcase hem. You will feel three parallel embroidered lines stitched into the edge of the fabric. That is the Hotel Series signature. It is a small detail. It is the detail that makes the pillowcase look like it belongs in a room that charges $400 a night.
Care instructions:
Machine wash cold. Tumble dry low. No bleach needed. No ironing needed. They come out of the dryer looking like they were professionally pressed. That is the double brushing.
Available in Navy Blue, Gray, and White. Choose your color above.
Free shipping. 90-day satisfaction guarantee.
30-Day Love-It or Return-It Guarantee
Less than 1% of customers claim our Satisfaction Guarantee.
Lauren J.
This product exceeded my expectations. The quality is outstanding and I would highly recommend it to anyone.
Hotel Series | 1800TC Egyptian Cotton Sheet Set | 4-Piece Set
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