Hotel Series | Comforter Duvet

$119.00 $189.00 Holiday Sale | Save 37%

Color

Bedding size

Return And Refund Policy +

Thank you for shopping with us at Aureon Labs. Our Return and Refund Policy aims to ensure a smooth and transparent experience. Please review the guidelines below for eligibility, processes, and timelines for returns, refunds, and exchanges.

Scope and Contact Information

For questions regarding returns and refunds, please contact us through any of the methods below:

Email: hello@aureonlabs.com

Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States

Contact Form: Click Here

Policy Overview

Return Period: 30 days from delivery date

Refund Processing Time: 7 business days from receipt

Return Shipping Costs: Returns for items that are defective, incorrect, damaged or if you decide to return an item because you've changed your mind the shipping are free of charge. We will cover all associated return costs.

We do not charge any restocking fees.

Order Cancellations

You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.

Return Conditions

We offer returns under the following conditions:

Return Window: Items can be returned within 30 days of delivery.

Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.

Receipt or Proof of Purchase: Required for all returns.

Exceptions: Certain products, such as custom or personalized items and hygiene products (e.g., undergarments), are non-returnable unless unopened and unused.

Return Instructions

To start a return, please follow these steps:

Contact Customer Service: Email hello@aureonlabs.com with your order number, reason for return, and any supporting photos if applicable.

Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.

Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.

Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by us.

Refund Policy

Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status within 7 business days.

Processing Time: Approved refunds will be processed to your original payment method within 7 business days. Your bank or credit card provider may require additional time to post the refund.

Confirmation: You will receive a confirmation email once the refund is processed.

If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at hello@aureonlabs.com

Exchange Policy

We offer exchanges for incorrect or defective items. Contact us within 30 days of delivery, and we’ll cover the return shipping costs for eligible exchanges.

Exceptions and Special Cases

Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.

Incorrect Product: If you receive an incorrect item, please contact us, and we’ll cover the return shipping and send you the correct item promptly.

Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.

Processing Times

Return Window: Returns must be initiated and shipped within 30 days of receiving the item.

Inspection Period: Once received, returns are inspected within 7 business days.

Refund Issuance: Refunds are processed to the original payment method within 7 business days after inspection.

Return Shipping Address

Please send approved returns to:

Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States

Contact Information

If you have further questions or require assistance with returns or refunds, please reach out:

Aureon Labs is operated by MDM UNLIMITED ENTERPRISES LLC, a company registered in the United States.

Website: Aureonlabs.com
EIN Number: 33-3351513
Email: hello@aureonlabs.com
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 8:00 AM – 4:00 PM (EST)
Response Time: We respond within 24 hours.

Shipping Policy +

MDM UNLIMITED ENTERPRISES LLC ("we," "us," or "our") operates the website aureonlabs.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Range

Delivery Area: We currently ship within United States (USA).
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Order Cutoff Time: Orders must be placed by 5:00 PM EST. Orders submitted after this cutoff will begin processing the following business day, potentially extending the delivery timeframe by one day.
Processing time: 3–5 business days after payment confirmation.
Transit time: 6–12 business days after the order has been shipped.
Total delivery time: 09–17 business days.
No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated Delivery: Orders typically arrive within 6-12 business days after processing, depending on the destination.

Shipping Process

Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.

Order Tracking

Once your order has been shipped, you will receive a tracking code to monitor your delivery status in real time and To track your order, simply visit our page: Track Order

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our Return and Refund Policy

Contact information:

Aureon Labs is operated by MDM UNLIMITED ENTERPRISES LLC, a company registered in the United States.

30-Day Risk-Free Guarantee

Free Shipping Included

The comforter that made her stop stealing hotel duvets.

You know the one. The white cloud you sank into at the last hotel that made you genuinely consider stuffing it in your suitcase. Thick enough to feel held. Light enough to sleep under in July. So fluffy it looked like the bed was breathing.

That is this comforter.

The Hotel Series Down Alternative Comforter uses premium siliconized fiberfill — the same fill technology used in luxury hotel bedding programs — quilted into a box stitch grid that keeps the loft locked in place from the first night to the five hundredth wash.

It feels like down. It performs like something better.

Why down alternative instead of real down.

Real down shifts. It clumps. It migrates to one corner by Tuesday. It needs dry cleaning. It triggers allergies. It costs three hundred dollars and falls apart if you machine wash it.

Down alternative solves every one of those problems. The siliconized fiberfill inside the Hotel Series is engineered to replicate the loft and softness of natural down while eliminating everything that makes down impractical for real life. It is machine washable. It is hypoallergenic. It holds its shape wash after wash. And it costs a fraction of what real down costs because you are paying for performance, not for a bird.

Box Stitch Construction.

The quilting pattern is not decorative. It is structural.

Each box in the grid is an individually stitched compartment. The fill inside each compartment stays inside that compartment. It cannot migrate to the corners. It cannot bunch in the center. It cannot pool on one side and leave the other side flat.

The loft you see when you pull it out of the package is the loft you will see six months from now. That is what box stitch construction does. It turns a comforter from a product that slowly loses its shape into a product that holds its architecture permanently.

It stays fluffy.

The siliconized fiberfill is coated with a thin layer of silicone that prevents the individual fibers from matting together over time. Standard polyester fill compresses and flattens. Siliconized fill springs back. Every time. After every wash. After every night. The comforter you buy today will look the same on your bed a year from now.

It stays light.

This is not a winter-only comforter and it is not a summer-only blanket. The fill weight is calibrated for year round use. Warm enough for January. Breathable enough for August. The microfiber shell allows airflow through the fabric so heat does not trap against your body. You will not kick it off at 2am in the summer. You will not reach for a second blanket in the winter.

It stays put.

Four corner tabs are sewn into the comforter so you can tie it inside a duvet cover without it sliding, bunching, or balling up inside the cover overnight. If you have ever unzipped your duvet cover and found the comforter wadded up in one corner like a gym towel, the corner tabs are the fix.

It stays clean.

Hypoallergenic. Resistant to dust mites, mold, and mildew. No feathers poking through the fabric. No chemical smell out of the package. Machine wash cold on gentle cycle. Tumble dry low or no heat. No dry cleaning needed. No special care. Wash it like a normal part of your life because that is what it is.

Specs:

Size: Queen — 88" x 88" (fits standard Queen beds and Queen duvet covers)
Shell: Ultra soft microfiber (100% polyester)
Fill: Premium siliconized down alternative fiberfill
Construction: Box stitch quilted with piped edges
Tabs: 4 corner tabs for duvet cover attachment
Season: All season (lightweight warmth, breathable)
Care: Machine wash cold, gentle cycle. Tumble dry low or no heat. Do not bleach.
Hypoallergenic: Yes — safe for allergies, asthma, sensitive skin

The Hotel Series bedding system.

This comforter was designed to work with the Hotel Series 1800TC Egyptian Cotton Sheet Set and the Hotel Series 20lb Cooling Weighted Blanket. Same quality standard. Same care instructions. Same philosophy: bring the hotel home without the hotel price.

Available in White, Navy Blue, and Gray. Choose your color above.

Free shipping. 90-day satisfaction guarantee.

30-Day Love-It or Return-It Guarantee

Less than 1% of customers claim our Satisfaction Guarantee.

Lauren J.

This product exceeded my expectations. The quality is outstanding and I would highly recommend it to anyone.

Almost out of stock due to BF Sale