SkinCeuticals Phyto Corrective Sensitive Skin Treatment
Thank you for shopping with us atΒ Aureon Labs. Our Return and Refund Policy aims to ensure a smooth and transparent experience. Please review the guidelines below for eligibility, processes, and timelines for returns, refunds, and exchanges.
Scope and Contact Information
For questions regarding returns and refunds, please contact us through any of the methods below:
Email: hello@aureonlabs.com
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form: Click Here
Policy Overview
Return Period: 30 days from delivery date
Refund Processing Time: 7 business days from receipt
Return Shipping Costs: Returns for items that are defective, incorrect, damaged or if you decide to return an item because you've changed your mind the shipping are free of charge. We will cover all associated return costs.
We doΒ not charge any restocking fees.
Order Cancellations
You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.
Return Conditions
We offer returns under the following conditions:
Return Window: Items can be returned within 30 days of delivery.
Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
Receipt or Proof of Purchase: Required for all returns.
Exceptions: Certain products, such as custom or personalized items and hygiene products (e.g., undergarments), are non-returnable unless unopened and unused.
Return Instructions
To start a return, please follow these steps:
Contact Customer Service: Email hello@aureonlabs.comΒ with your order number, reason for return, and any supporting photos if applicable.
Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.
Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.
Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by us.
Refund Policy
Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status within 7 business days.
Processing Time: Approved refunds will be processed to your original payment method within 7 business days. Your bank or credit card provider may require additional time to post the refund.
Confirmation: You will receive a confirmation email once the refund is processed.
If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at hello@aureonlabs.com
Exchange Policy
We offer exchanges for incorrect or defective items. Contact us within 30 days of delivery, and weβll cover the return shipping costs for eligible exchanges.Β
Exceptions and Special Cases
Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. Weβll arrange a return at no cost to you and offer a replacement or full refund as per your preference.
Incorrect Product: If you receive an incorrect item, please contact us, and weβll cover the return shipping and send you the correct item promptly.
Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.
Processing Times
Return Window: Returns must be initiated and shipped within 30 days of receiving the item.
Inspection Period: Once received, returns are inspected within 7 business days.
Refund Issuance: Refunds are processed to the original payment method within 7 business days after inspection.
Return Shipping Address
Please send approved returns to:
Address:Β 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Information
If you have further questions or require assistance with returns or refunds, please reach out:
Aureon LabsΒ is operated by MDM UNLIMITED ENTERPRISES LLC, a company registered in the United States.
Website: Aureonlabs.com
EIN Number:Β 33-3351513
Email: hello@aureonlabs.com
Address:Β 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 8:00 AM β 4:00 PM (EST)
Response Time: We respond within 24 hours.
MDM UNLIMITED ENTERPRISES LLCΒ ("we," "us," or "our") operates the websiteΒ aureonlabs.comΒ (the βSiteβ). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
Free Shipping: We offer free shipping on all orders.
Shipping Range
Delivery Area: We currently ship withinΒ United States (USA).
Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
Order Cutoff Time: Orders must be placed byΒ 5:00 PM EST. Orders submitted after this cutoff will begin processing the following business day, potentially extending the delivery timeframe by one day.
Processing time:Β 3β5 business days after payment confirmation.
Transit time:Β 6β12 business days after the order has been shipped.
Total delivery time:Β 09β17 business days.
No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
Estimated Delivery: Orders typically arrive within 6-12 business days after processing, depending on the destination.
Shipping Process
Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.
Order Tracking
Once your order has been shipped, you will receive aΒ tracking codeΒ to monitor your delivery status in real time andΒ To track your order, simply visit our page:Β Track Order
Lost or Damaged Items
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
Returns Policy: For detailed return instructions, please refer to ourΒ Return and Refund Policy
Contact information:
Aureon LabsΒ is operated byΒ MDM UNLIMITED ENTERPRISES LLC,Β a company registered in the United States.
Website:Β Aureonlabs.com
EIN Number:Β 33-3351513
Email:Β hello@aureonlabs.com
Address:Β 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Contact Form:Β Click Here
Customer Service Hours:Β Monday to Friday: 8:00 AM β 4:00 PM (EST)
Response Time:Β We respond within 24 hours.
SkinCeuticals Phyto Corrective β Soothing Botanical Serum for Calm, Hydrated Skin πΏπ§
Give your skin the care it craves with SkinCeuticals Phyto Corrective, a gentle gel serum designed to calm sensitivity, reduce visible redness, and deeply hydrate without clogging pores. Formulated with a synergistic blend of botanical extracts, hyaluronic acid, and glycerin, this lightweight, oil-free serum is ideal for sensitive, acne-prone, or reactive skin types.
Perfect as a daily calming treatment or a post-procedure recovery booster, it works to restore balance, even out skin tone, and leave your complexion visibly refreshed and soothed.
π Key Benefits:
β Calms & Soothes β Alleviates redness and discomfort with botanical extracts
β Deep Hydration β Delivers lightweight moisture without greasiness
β Brightens & Balances β Helps improve overall skin tone and clarity
β Post-Procedure Friendly β Ideal for use after laser, chemical peels, or other cosmetic treatments
β Gentle on Sensitive Skin β Non-comedogenic and free from fragrances or harsh ingredients
π§ Why Youβll Love It:
β
Lightweight, oil-free gel texture
β
Suitable for all skin types, including oily and blemish-prone skin
β
Dermatologist-tested and clinically proven
β
Great for calming irritation, rosacea-prone skin, or after sun exposure
π¦ Package Includes:
β’ 1 Γ SkinCeuticals Phyto Corrective Serum (30ml)
β¨ Restore calm, hydration, and clarity β all in one soothing step with Phyto Corrective.
30-Day Love-It or Return-It Guarantee
Less than 1% of customers claim our Satisfaction Guarantee.
This product exceeded my expectations. The quality is outstanding and I would highly recommend it to anyone.